Online & Phone Counselling

  Counselling & Psychotherapy wherever you are 

                  Call us on 01566 86402

                                                                                    · Free 15 minute exploratory consultation

                                                                                                     · CNHC Accredited

                                                                                              · Experienced counsellors

                                                                                              · Completely confidential

                                                               · Choice of various communication methods to suit your needs

phone counselling

Are you looking for a counsellor but would prefer to talk either on the phone or online? Then you've come to the right place. 


When you need help and support your location and situation can sometimes make it difficult to find nearby. You may want to receive it in the comfort of your own home, or wherever is most convenient and private. Our service means that wherever you are you can access counselling in whichever format you prefer. We offer a tailored service for each individual. 


If you're nervous, don't worry, we'll put you at your ease, and your free 15 minute consultation will enable you to decide whether what we offer is right for you. 


This is a UK based service, but we also offer our services worldwide to English speakers. 



You have a range  of options as to how you can receive this:


  • By calling a dedicated landline
  • Online via Skype in the following formats:
  •  Text
  • Voice
  • Video call
  •  via email*
  • If you're located in Devon or Cornwall we can also offer face to face counselling
phone counselling

I'm interested. What should I do now?


Make your initial contact to receive your free 15 minute consultation 

Call us on: 01566 86402

Email us at admin@onlineandphonecounselling.com 

Or complete the contact form at the bottom of the page

online and phone counselling

In any kind of counselling situation it's important you feel comfortable to talk openly, that you have a level of rapport and that you think your counsellor can be of help. It's also important for your counsellor to know the exchange is likely to be beneficial to you based upon information you give. For this reason, we offer a free initial exploration of up to 15 minutes, where both parties can decide whether it would be of value to proceed. Your safety and well being are our prime concern.


This can be done either through an initial email or enquiry form exchange, or a conversation on a dedicated phone line.


I've decided I want to go ahead. How will this work?


It's rare to only need one session. However, if you find yourself in need of a one off consultation this can be arranged. Or if you would like to try one session to see if it will be of benefit, please do. Alternatively you can block book sessions which offer a price reduction. All our appointments are made in advance. 


Please arrange your first appointment with us before paying. All appointments must be paid for prior to them taking place.


Once you've made the arrangement you will be asked to call on whatever your chosen format at that time.


Appointment costs are as follows:


1 hour session either by phone, or Skype text, call or video call: £45

1 email exchange: £30

6 phone or Skype sessions: £240

6 email exchanges: £162


To purchase please go to the webstore: webstore (link also at the top of this page)


What we can and can't do


Any life event or process you find yourself lacking in clarity over can be addressed and processed in ways which  are manageable and helpful. This list is far from exhaustive. If your particular issue is not mentioned please do ask about it in your free 15 minute consultation.

  • Stress                                                                                        
  • Anxiety
  • Relationships
  • Work related problems
  • Illness
  • Life changes
  • Emotional issues
  • Bereavement
  • Terminal illness
  • Depression
  • Fears

  • Confusions
  • Loss
  • Phobias
  • Concerns
  • Personal issues
  • Social anxiety
  • Shyness
  • Trauma
  • Sensitivity
  • Family issues
  • Addictions

 You will be encouraged to find the most beneficial way through, and to achieve insight and understanding however best suits you as an individual and in your life circumstances. There is no set speed or way, other than the one which works for you. 


We cannot work with anyone while they're under the influence of non prescription drugs or alcohol. This is for your safety. 


Due to the nature of this service we do not specifically address sexual issues (other than as part of your ongoing counselling). 


To use this service you must be 18 or older. If you are younger than this you might like to consider calling Childline on: 0800 1111 if you don't have anyone nearby you can talk to in confidence.


* Be aware that email exchanges are less likely to achieve clarity, as text only with no context may not give enough information. If you do choose this option please make sure you explain as clearly as possible, and ask if you're unsure of the response. 


** Payment must always be made prior to any session, and cancellations made at least 48 hours beforehand. Failure to cancel will mean your payment will not be returned.


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